We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This includes:

• Account information (name, email, phone number)
• Business information (company name, address, tax details)
• Usage data (how you interact with our platform)
• Device information (IP address, browser type, operating system)
• Customer data you input into our system

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Analyze usage patterns to enhance user experience
• Comply with legal obligations

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and safety
• With trusted service providers who assist in our operations
• In connection with a business transfer or acquisition

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

• 256-bit SSL encryption for data in transit
• AES-256 encryption for data at rest
• Regular security audits and penetration testing
• Multi-factor authentication for admin access
• SOC 2 Type II compliance
• Regular employee security training

We retain your information for as long as necessary to provide our services and comply with legal obligations. Specifically:

• Account data: Retained while your account is active
• Transaction data: Retained for 7 years for tax compliance
• Usage logs: Retained for 2 years for security purposes
• Marketing data: Retained until you opt out

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your personal information
• Object to processing of your information
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at privacy@torquex.com

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

If you have any questions about this privacy policy, please contact us:

• Email: privacy@torquex.com
• Phone: +91 1234567890
• Address: GrindX Technologies, 123 Innovation Drive, Tech City, TC 12345